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Healthcare & Disability ServicesPhase 1 delivered
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Movido Care

AI Support Plans for a Disability Care Provider

Intake forms and handwritten notes turned into a structured draft support plan, with consent, masking, encryption and an audit trail built in.

10

Plan sections drafted

Masked

NDIS number

3

Access roles

AES-256

Field encryption

The problem

New participants complete a 34-page intake form. Someone then had to turn that information into a support plan by hand. The information is sensitive health and disability data, so a general-purpose chatbot was never an option.

What we built

  • An intake wizard, plus upload of PDFs and photos of handwritten notes, with AI extraction into structured fields.
  • Draft generation of a 10-section support plan, streamed as it writes, and exported to Word for staff to review and finish.
  • A participant list and an admin audit page.

Privacy and safety built in

  • A consent step: staff confirm the participant has agreed, see where the data will be processed, and each consent is recorded in the audit log.
  • The NDIS number is masked by default; revealing it is role-checked and logged.
  • Three access roles, checked on every page.
  • Intake data and the NDIS number encrypted at rest with AES-256-GCM.
  • An audit log that the application only ever appends to.
  • Secure sessions, hashed passwords and rate-limited sign-in.
  • Every plan checked against a fixed structure before it is exported.

What comes next

The system supports the provider's compliance work rather than replacing it. The hardening roadmap covers multi-factor sign-in, an audit trail enforced by the database and kept for seven years, a data protection impact assessment, and processing within Australia.

Technology

  • Next.js
  • TypeScript
  • Anthropic Claude
  • Postgres
  • Vercel
  • Word (DOCX) export